Special Fitness Privacy Policy

1. INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, including:

A. Personal Information

• Name

• Email address

• Phone number

• Mailing address or general location

• Information regarding the individual receiving Special Fitness services

• Parent, guardian, caregiver, or service coordinator contact information

• Scheduling and service-related information

• Other information ou voluntarily provide when contacting or working with Special Fitness

Because Special Fitness provides individualized fitness services, clients, parents, guardians, caregivers, or other authorized individuals may voluntarily provide information concerning disabilities, physical limitations, accommodations, fitness needs, or other information relevant to providing services. Special Fitness collects and uses such information only as reasonably necessary to coordinate and provide services.

B. Usage Information

When you use our website, certain information may be collected automatically, including:

   • IP address
   • Browser type
   • Device information
   • Pages viewed and interactions with the website
   • Referring website or source
   • Date and time of visits
   • Cookies and similar technologies

C. Fitness-Related Information

You may voluntarily provide information such as:

• Fitness goals

• Activity preferences

• Mobility level

• Exercise history

• Nutrition preferences

This information may be used to help Special Fitness understand a participant's needs and provide appropriate, individualized fitness services.

D. Payment Information

When applicable, payments may be processed through third-party payment processors or service platforms. Special Fitness does not necessarily receive or store complete payment-card information when payments are processed by third-party providers. We may maintain transaction, billing, authorization, or payment-related records as reasonably necessary for our business operations.

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2. HOW WE USE YOUR INFORMATION

We may use information we collect to provide and coordinate Special Fitness services; communicate with clients, parents, guardians, caregivers, service coordinators, trainers, and other authorized parties; schedule, confirm, reschedule, or cancel services; personalize fitness services; process or maintain billing and service records; respond to inquiries and provide customer support; send service-related email or SMS communications; maintain and improve our website and services; prevent fraud or misuse; comply with legal or regulatory obligations; and otherwise operate Special Fitness.

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3. SHARING OF INFORMATION

We may share your information only in the following circumstances:

A. With Service Providers

We use trusted third parties to help operate our services, such as:

• Wix

• Website hosting

• Email and communication tools

• Payment/billing services

• Email/communications providers

• SMS/telecommunications providers

• Scheduling/business software

• Other vendors necessary to operate Special Fitness

These providers only access information necessary to perform services on our behalf.

B. Mobile Information and SMS Data
Special Fitness does not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes. Mobile information may be disclosed to service providers solely as necessary to provide messaging and communications services on behalf of Special Fitness, or when required by law.

C. Legal Requirements

We may disclose information if required to:

• Comply with applicable laws

• Respond to legal process

• Protect the safety or rights of users

• Prevent fraud or misuse of our website or services

D. With Your Consent

We will never share your information with outside organizations without your explicit permission.

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4. CHILDREN'S PRIVACY

Special Fitness provides services that may be used by minors. When a participant is a minor, personal information related to that participant should be provided by, or with the authorization of, a parent, legal guardian, or other individual legally authorized to act on the minor's behalf.

Our website and services are not intended to solicit personal information directly from children under 13 without appropriate parental or guardian involvement. If we learn that personal information from a child under 13 was collected without appropriate authorization, we will take reasonable steps to address or delete the information as appropriate.

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5. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

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6. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

• Access your personal data

• Request corrections

• Request deletion of certain personal information

• Opt out of marketing communications

• Restrict certain types of data processing

You may request these changes by contacting us at the email below. You may opt out of SMS communications at any time by replying STOP to a message.

-------------------------------------------------------- 7. DATA RETENTION

We retain your information only as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

• Maintain accurate records

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8. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. Special Fitness is not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing personal information.

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9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Any updated version will be posted on our website with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically. We encourage you to review this policy regularly.

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10. CONTACT US

If you have questions, concerns, or requests about this Privacy Policy, please contact us at:

Special Fitness LLC
Email: specialfitnessus@gmail.com

 

SMS Messaging Terms

If you provide your mobile number and consent to receive SMS communications from Special Fitness, you may receive text messages relating to Special Fitness services, including scheduling, appointment or training-session confirmations, reminders, cancellations, rescheduling, trainer or service updates, responses to customer inquiries, and other service-related communications.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out of SMS communications at any time. Reply HELP for assistance. Consent to receive SMS messages is not a condition of purchasing or receiving Special Fitness services.

Special Fitness does not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes. Mobile information may be disclosed to service providers solely as necessary to provide messaging services on behalf of Special Fitness or as required by law.